Territory Manager - Aesthetic/Medical Lasers (Los Angeles)

Remote
Full Time
Aesthetic Sales
Mid Level

Fotona is one of the world’s fastest-growing leaders in aesthetic, medical, and dental laser innovation. With 50+ years of engineering excellence and more than 30,000 systems installed globally, we’re known for breakthrough results, unmatched reliability, and unwavering customer commitment.
Our legacy is strong, our technology is exceptional and we’re just getting started.

The Territory Manager (TM) is a hybrid commercial role supporting the adoption, utilization, and commercial success of Fotona systems across the region. This dynamic contributor partners closely with Area Sales Managers (ASMs) to prospect, build pipeline, support closing activities, and ensure exceptional customer experience throughout the account lifecycle.

The TM drives growth by helping identify and engage new prospects while also supporting new-customer onboarding and post-installation needs to maximize customer success and satisfaction.
If you thrive in hands-on environments, build strong customer relationships, and are energized by blending customer-facing support with commercial execution, this role is for you.

Key Responsibilities:

1. Sales Support, Prospecting & Commercial Execution
  • Partner with ASMs to identify, research, and qualify new prospects
  • Execute outbound outreach and lead follow-up to support pipeline development
  • Support product demonstrations, evaluations, proposals, and follow-up
  • Assist ASMs in advancing opportunities and closing business
  • Represent the brand at regional events, workshops, demos, and tradeshows
  • Support tactics that grow utilization, referrals, and upsell opportunities
2. Territory & Pipeline Management
  • Maintain CRM data to ensure pipeline visibility, territory insights, and action planning
  • Monitor customer activity and flag at-risk accounts or utilization gaps
  • Leverage data to prioritize account needs and commercial opportunities
  • Support territory business reviews with ASMs, Clinical, and Marketing
3. Cross-Functional Collaboration
  • Partner closely with ASMs, Clinical Education, Customer Service, Marketing, and Operations
  • Coordinate customer needs across training, service, logistics, and commercial execution
  • Provide customer insights to cross-functional teams to help inform programs, messaging, and solutions
  • Support customer-facing workshops, open houses, and other education/marketing events
4. Post-Installation Support & Customer Success
  • Serve as a primary point of contact for new customer onboarding and activation
  • Support installation readiness and ensure a smooth site experience
  • Coordinate training requirements with Clinical Education and Customer Service
  • Deliver ongoing, high-touch account support to drive utilization and satisfaction
  • Identify emerging customer needs and escalate service/training requests as needed
  • Strengthen customer relationships to improve retention, referrals, and long-term value

Qualifications:

• 2+ years of sales or customer-facing experience; medical device, capital and/or aesthetics preferred
• Strong relationship-builder with a customer-first mindset
• Comfort learning and communicating clinical/technical product information
• Highly organized, accountable, and proactive in managing multiple priorities
• Experience supporting sales teams and/or customer education is a plus
• CRM fluency (Salesforce preferred)
• Strong written & verbal communication skills
• Bachelor’s degree preferred
• Ability to travel extensively regionally 50–70%+
• Ability to relocate for future promotion is a must.

Additional Requirements:

• Ability to drive within the territory daily.
• Ability to work flexible hours, including some evenings and weekends as needed.
• Ability to lift and carry up to 50 lbs. occasionally, ability to lift and carry over 50 lbs. occasionally, ability to push/pull very heavy equipment on wheels/casters occasionally.
• Ability to stand, lift, push/pull, bend, squat, stretch, reach, twist/turn, walk, and reach throughout the day, ability to work at a computer and sit and/or drive and for extended periods frequently.
Why Join Fotona:

• Blend customer success and commercial impact in a high-growth organization
• Be part of a fast-moving team with strong commitment to innovation and excellence
• Opportunity to grow into expanded commercial roles

Compensation:

• Base salary + performance-based incentives
• Medical/Dental/Vision, Life and STD/LTD insurance, plus FSA/HSA/HRA options.
• 401(k) with company match
• Meaningful career development & advancement opportunities
 


Fotona is proud to be an equal opportunity employer.
We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*